Financials
Annual Reports
Corporate Governance
Shareholder Services
Contact Us
Links

Communication with Stakeholder

Contact person:  Yi Wen Zheng

Mailbox: lilingchao@ts-metal.com.tw

 

Please indicate your categories of stakeholder:

1.Investor

2.Employee

3.Customer

4.Supplier

5.Government Agency

6.Media

7.Community / Non-profit Organination

 

The concern’s stakeholder of important stakeholders and relative issues :

Stakeholder

Key Concern

Communication Method

1. Investor

  1.  Labor relations
  2. Corporate governance
  3. Sustainable development strategies
  4. Economic performance
  5. Ethics and integrity
  1. Annual general shareholder meeting
  2. Investor conferences
  3. Financial report

2. Employee

  1. Compensation and benefits
  2. Economic Performance
  3. Employee Communication
  4. Human rights
  5. Occupational Health and Safety
  1. Benefits committee conference, labor relation, communication platforms
  2. Sexual harassment complaint channel,mailbox for reporting fraud orprofessional ethics violation,confidential complaint system
  3. Employee satisfaction survey on benefits measures, service satisfaction survey

3. Customer

  1. Customer service
  2. Innovation management
  3. Customer privacy
  4. Ethics and integrity
  1.  Regular communication and discussion meeting
  2. Customer online instant complaint mail
  3. Customer Satisfaction Survey

4. Supplier

  1. Sustainable development strategy
  2. Compliance with regulations
  3. Ethics and integrity
  4. Human rights
  5. Supplier Assessment
  1. Review report or meeting
  2. Questionnaires and audit visits
  3. Corporate social responsibility program with supplier

5. Government

        Agency

  1. Compliance with regulations
  2. Environmental management
  3. Occupational Health and Safety
  4. Energy use
  1. Take part in the public hearings and seminars held by competent authorities

6. Media

  1. Employer-Employee Relations
  2. Waste Water Discharge
  3. Compensation and Benefits
  4. Customer Privacy
  5. Waste
  1. Press conference
  2. Press Releases
  3. Company Website
  4. Investor conferences

7. Community/

Non-profit Organization

  1. Compliance with regulations
  2. Occupational health and safety
  3. Human rights
  4. Environmental management
  5. Local Community
  1. Assigned a department for community communication
  2. Visit community  residents during holidays

 

                         Responsiveness of stakeholder concern :

  1. About the concern’s stakeholder of important stakeholders and relative issues raised in the company's contact mail, we have special personnel to receive and answer information and response practices from the concern’s stakeholder of important stakeholders and relative issues raised in the company's contact mail.
  2. The company annually exposes the annual financial report on the company's website, and promptly publishes the company's information at the public information observatory.

 




Please download Adobe